Many users experience Ricoh printer offline error while using the printer services, even if the connection is set to online. This issue can be very annoying especially if you have some important documents to print. Fortunately, with some simple troubleshooting guidelines, you can easily get rid of this problem. Most of the time the printer offline error occurs when something is wrong with the software or hardware of the printer. To know how to fix the problem, keep reading and find the simple troubleshooting instructions.
Ricoh printer offline: Easy troubleshooting steps
There could be a number of possible reasons due to which your printer appears offline. Make sure that your printer driver and software are up-to-date for printing the documents efficiently. Also, there should be a proper internet connection for document printing. If your problem is still not resolved, proceed with the troubleshooting steps below and get rid of your issue.
Restart the printer
Sometimes your printer needs just a simple restart to fix the offline error. You can restart the printer by pressing and holding the power button on it. Turn off your printer for about one minute and then restart it again. Make sure that there is no loose cable connection. Examine the wiring of your modem, router, and even computer. Make sure that all the connections are built perfectly.
Verify the printer status
The printer offline error may occur due to incorrect tab selection. Click on the ” Windows setting”. Go to the ” Devices” option. After this, you need to click on the ” printers and scanner” option. Remove the tick mark in front of the “Use printer offline” option. Disabling this option may help you to fix the printer offline error on your Ricoh printer.
Restart printer spooler service
If none of the above-mentioned solutions helps you to troubleshoot the problem, you can restart the print spooler service on your device to get rid of the issue. To restart the print spooler service, follow the steps mentioned below:
- Open the run box with the click on the ” Windows + R” button.
- After this, locate the ” print spooler” service.
- Right-click on the service.
- If the feature is now stopped, you need to click on the “Start” option from the drop-down menu. If it is running, you need to restart the print spooler service for your device to fix the offline error.
Once you do this, your printer will be online and you can start using it to print the documents again. We hope that the above-mentioned solutions will help you to fix the Ricoh printer offline error on your device. However, if these steps do not help you to fix the problem, we recommend you contact the printer professionals to bring the printer to online mode. Expert support is available round the clock, which means you can get the services whenever you want and get rid of your concern.
